The City Clerk's Office maintains the permanent public records for the City of Charlotte and many other documents related to the City's business. The North Carolina Public Records Act provides for public document requests and this office provides avenues to information in our archives and on the website. The City Clerk is responsible for creating, dispensing and archiving City Council Minutes, Citizen's Review Board Minutes, Civil Service Board Minutes and maintaining a variety of other public documents.

The Clerk maintains the official listing of Council members and the Councilmember Phone & Address List. Code of Ethics disclosure forms for City Council members, Mayor and City Officials are available. The Council Meeting Schedule for all City Council meetings is created and published and legal notices for public hearings held before City Council are advertised in local newspapers.

The office provides information on volunteer Advisory Boards (Boards and Commissions) and maintains a copy of the boards' minutes. Advisory board applications are coordinated for Council's approval and attendance policies are enforced. Warrants, subpoenas and court summons are served on the City Clerk for matters regarding City business or individual employees.